GalaxyWebSol.com

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Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will show up. It offers detailed information about all the actions that you can perform on the given page. Each pop-up window appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide variety of how-to videos demonstrating how to work with our hosting Control Panel. They're shot for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you need, take a look at our comprehensive Frequently Asked Questions section, which includes questions asked by actual individuals and provides real solutions. We periodically "revamp" our Frequently Asked Questions database with new articles in an attempt to cover all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, we have a excellent team of customer service technicians available 24/7/365 and eager to help you with any query. Each trouble ticket you send will be responded to in less than 60 minutes (the average support ticket response time being approximately twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 60323

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com